Frequently asked questions
Everything about Dubai chocolate, delivery, storage, gifting and wholesale orders.
Your questions, answered
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What is Dubai chocolate?
Dubai chocolate is the viral chocolate bar filled with crispy kunafa and creamy pistachio paste, coated in milk or dark chocolate. It started in Dubai and became a worldwide favourite in 2024.
Do you deliver across the UAE?
Yes. We deliver to Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Delivery options and charges are shown at checkout.
Will my chocolate melt in the heat?
We store chocolate in climate-controlled conditions and pack every order with care. Bring your order indoors promptly and keep it somewhere cool.
How should I store Dubai chocolate?
Keep it in a cool, dry place away from sunlight, ideally 15–18°C. Avoid the fridge unless the room is very warm, as moisture softens the kunafa.
Can I send chocolate as a gift?
Yes. Enter the recipient's address at checkout and add your message in the cart note.
Do you offer wholesale prices?
Yes. Visit our wholesale page or contact us with your quantities for a quote.
How can I contact you?
Email support@dubainutsandchocolate.com, call +966 57 356 6445 or message us on WhatsApp. You can also use the form on our contact page.
Is your chocolate halal?
Ingredients and certifications are listed on each product page. If you have a dietary question, please contact us before ordering.
Can I change or cancel my order?
Contact us as soon as possible with your order number. If the order has not been dispatched, we will do our best to help.